If you are having trouble opening zipped folders, please see the information below for a step-by-step how to. I am using windows 7.
Note that pop ups should NOT be disabled in your internet browser as this prevents files from downloading.
If, after the file you have downloaded is finishing downloading does not automatically pop up, go to the downloads folder of your computer.
Search for the file in the downloads folder of your computer – go to start – my computer – downloads folder (see here for screenshots)
Then double click on the zipped folder to open.
For the Direct Sales Planner files, each part is sorted into folders by type e.g. contacts, cover and dividers (they are split into 5 parts as this is a huge set). This is not the case for all sets so when you double click to open, each individual PDF file may appear..
… and look similar to this
Right click on the folder and select ‘copy’. If the files show up individually (like above) click and drag to highlight all of the files (so they are shaded in blue) then right click and select ‘copy’
Double click on that folder to go into it, then right click in the white area where it says ‘this folder is empty’ and select ‘paste’
You can now use the files!
Option 2 – If you are having trouble with the above, try extracting the files:
Once you have located the file in the downloads folder of your computer, right click on the zipped folder and select ‘Extract All’
After clicking extract all the menu below will pop up – click browse to choose the destination for the files. Click the box beside ‘show extracted files when complete’ if you want to view the file folder are the files have been extracted (i.e. if you are going to use them straight away)
If neither of the above worked I recommend downloading a program such as winzip.